Support and helpdesk

We have a simple philosophy concerning support. It should be quick, effective and we are only satisfied once the customer is satisfied. Our helpdesk is a channel for both users and user managers to answer questions directly or forward them to the relevant people.


Contact us for more info

Hootan Gholamreza

Head of Web / Partner

+468-459 99 93

hootan.gholamreza@kaigantbk.s...

Jan Österlin

Support

+46

jan.osterlin@kaigantbk.se

Related pages

Right support at the right time

To be as efficient as possible, we use a system to manage all support cases. In this way we ensure that cases are kept track of and that we can monitor the support that is provided. Naturally, we try to find a solution immediately, but if it proves more complex we forward the case to the correct client contact person to gather more information. At the same time, we analyze which action is required to solve the issue as soon as possible.

Our helpdesk is accessible during Swedish office times, weekdays 9-17.

E-mail: support@kaigantbk.se 

Stockholm: +46 8 - 459 99 00

Göteborg: +46 31 - 333 27 70

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